There are many tutoring companies and finding the right one can sometimes be challenging. Here are some tips to help you find the perfect partner for you and your child.
Below are some questions you should ask yourself in order to make the right choice:
Who are the tutors?
Find out about the tutors who work for this company. Are they students, employees in various fields, teachers or retirees? What studies have they done? What type of personality do they have?
Also, before planning a first meeting, make sure you can speak with the tutor that the company has recommended. This will give you the opportunity to ask him more information about his experience, studies and commitment. You will also be able to assess whether his personality will go hand in hand with your child’s.
How does the company hire its tutors?
To be sure you have a good experience, do not hesitate to ask the company how it selects its tutors. Do tutors create a profile for themselves on the company website or do they have to go through a selection process?
How is customer service?
By opting for the services of a tutoring company, you should be able to benefit from an additional service – outstanding customer service. When you call, does the company respond quickly? Does it offer personalized service according to your needs? Does it take the time to fully understand your child’s difficulties and your expectations? Do they follow up with you?
Is the company reliable?
Before doing business with a company, it is always good to learn about its reliability. To do this, you can do a little research. How many years has the company been working in the tutoring field? Do some recognized media outlets, such as a newspaper or the radio talk about it? Who are the founders? Does it have offices? Does it work in partnership with well-established companies? Are customers satisfied with the services received?
Does the company encourage you to buy more?
If the company forces you to take a certain number of hours per week or tries to induce you not to take a break from their service, this is a clear sign that their mission is oriented towards profit and not service.
At Tutorax, our goal is to equip each student with the tools and knowledge necessary to help students overcome their academic difficulties so that they can be successful at school. We believe that a good tutoring company should aim to help students become independent from their services.
How does the company monitor the quality of service?
There are different types of tutoring companies. Many simply offer a platform where you can choose your tutor, or act as an intermediary to connect clients with tutors. If you want the money you spend to be well invested, be sure to choose a tutoring company that offers much more than just an intermediary service.
To do this, ask yourself if the company follows up with you and your tutor to make sure that you are satisfied with the service and that the meetings are going well. Does it closely monitor the quality and professionalism of its tutors?
How are you paired with a tutor?
We were talking earlier about tutoring agencies that act as intermediaries. In this model, several agencies will send your request to a dozen tutors and will select the first person to respond. Unlike this model, a professional tutoring company will take the time to carefully match you with the best tutor who will meet your needs. For example, they will make sure to check the tutor’s field of study, experiences, availability, personality and more.
If you would like to know more about our tutoring service, please don’t hesitate to contact us. Tutorax offers online tutoring, private tutoring and home tutoring services throughout Quebec. Our team of educational advisers will be able to help and guide you so that you can be a partner in your child’s academic success.